What to Do When a Pipe Bursts at Home

Most plumbing issues can wait for a scheduled visit. A burst pipe isn't one of them — the priority is stopping the water first, then addressing everything else.

Shut off the main water supply

Locate and close the main shutoff valve as the first step — this stops the source rather than just managing the spill, and every household should know where this valve is before an emergency happens.

Cut power to affected areas if water is near electrical outlets

If water is pooling near outlets, switches, or appliances, switch off power to that area at the distribution board rather than risk contact with water.

Limit damage while waiting for help

Move furniture and valuables away from the affected area, and use towels or a wet vacuum to reduce standing water while a professional is on the way.

• Shut off the main water valve immediately.
• Cut power to any area where water is near electrical points.
• Move furniture and valuables out of the affected area.
• Photograph the damage for your own records before cleanup begins.
• Call a plumber as soon as the water source is stopped.