Privacy Policy

When you submit an enquiry, request a service, or create an account on this website, we collect the information you provide directly, such as:

• Your name
• Your phone or WhatsApp number
• The details of the service you are asking about
• A password, if you create an account (stored securely and never shared)
• We do not collect payment card details through this website.

We use the information you provide to respond to your enquiry, arrange and confirm service requests, and communicate with you about the service you asked about.

We do not sell or rent your personal information to third parties.

Submitting an enquiry through this website is a request for information — it is not a confirmed booking. A member of our team will contact you to confirm the details, availability, and next steps before any work begins.

We may contact you by phone, WhatsApp, or email using the details you provide, to follow up on your enquiry or service request.

This website uses a small number of cookies to operate correctly, such as keeping you signed in to your account. For details on the cookies used on this website, see our Cookie Policy page.

We aim to follow good data protection practice:

• We collect only the information needed to respond to your enquiry or service request.
• We take reasonable steps to keep the information you provide secure.
• We keep your information only for as long as it is needed for the purpose it was collected.

You can contact us at any time to ask what personal information we hold about you, to request a correction, or to request that it be deleted, subject to any operational records we may need to keep.

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details below.