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AFAQ AL HAYATAFAQ AL HAYAT
AFAQ AL HAYAT maintenance technician at a luxury UAE villa with the Dubai skyline in the background

Frequently asked questions

Service questions

What maintenance services does AFAQ AL HAYAT offer?
We provide AC maintenance, plumbing, electrical maintenance, painting, handyman services, drain unblocking, waterproofing, and water leak detection for homes and businesses across the UAE.
How often should AC units be serviced?
This depends on the unit, its usage, and its environment. A technician can recommend a schedule based on a real inspection rather than a fixed rule for every home.
Do you provide plumbing repairs on short notice?
Availability is confirmed at the time of booking. Contact us with your details and we'll advise on the earliest available slot.
What electrical work can you help with?
Common requests include circuit breaker and distribution board checks, socket and switch repair or replacement, lighting installation, and tracing the cause of recurring trips or flickering.
Do you offer both interior and exterior painting?
Yes, we handle both interior and exterior painting, including surface preparation and repairs to cracks or damage before painting begins.
What kind of small repairs does your handyman service cover?
Loose hinges, door and lock adjustments, mounting and hanging items, minor fixture repairs, and similar small home fixes. If a job turns out to involve electrical, gas, or structural work, we'll advise on the right next step.
What's included in a general home cleaning visit?
Kitchens, bathrooms, floors, and general tidying across the home, on a schedule that fits your household.
What's the difference between regular cleaning and deep cleaning?
Regular cleaning covers everyday surfaces and tidiness. Deep cleaning goes further into areas that aren't part of a routine pass — behind appliances, inside cabinets, and grout lines.
How often should water tanks be cleaned?
This depends on the tank type and usage. A technician can recommend a suitable schedule after inspecting your specific tank.
What pests do you treat?
Cockroaches, ants, termites, rodents, bed bugs, mosquitoes, wasps, geckos, and other common household pests, with treatment matched to the specific pest and property.
Is pest control treatment safe for children and pets?
Our technicians explain any precautions specific to your treatment before, during, and after the visit, so you know exactly what to do to keep family members and pets safe.
Do I need to leave my home during pest treatment?
This depends on the type of treatment. Your technician will let you know beforehand if any precaution like this applies to your specific case.
Can you unblock a slow or fully blocked drain?
Yes, we handle both slow-draining and fully blocked drains, including identifying the cause so it doesn't quickly recur.
Do you offer water leak detection for hidden leaks?
Yes, we help trace leaks that aren't visible on the surface, such as those behind walls or under flooring.

Booking questions

How do I book a service?
You can reach us by phone, WhatsApp, or through the contact form on this website, and we'll help you arrange a visit.
Can I book same-day service?
This depends on current availability and is confirmed when you book, rather than guaranteed in advance.
What areas do you serve?
We provide service across all seven emirates of the UAE: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
How do I get a quote?
Contact us with details about the service you need, and our team will follow up with next steps.
What payment methods do you accept?
Payment methods are subject to company policy — our team will confirm what's available when you book.
Can I reschedule or cancel a booking?
Yes, contact us as early as possible and we'll help you reschedule or cancel your booking.
Do you offer a warranty on your services?
Warranty terms are subject to company policy and will be confirmed with you directly for your specific service.
How can I contact customer support?
You can reach us by phone or WhatsApp at +971 58 543 1766, by email at Info@afaqalhayatae.com, or through the contact form on this website.
Is AFAQ AL HAYAT available 24/7?
Yes, our support hours are 24/7.
Do you serve both residential and commercial properties?
Yes, we provide our services for both residential and commercial properties.

Location questions

Do you provide services in Dubai?
Yes, we serve Dubai, including both villa communities and apartment buildings.
Do you provide services in Abu Dhabi?
Yes, we serve Abu Dhabi, from island communities to established districts across the emirate.
Do you cover all seven emirates?
Yes — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah are all covered.
Do you serve villas as well as apartments?
Yes, our services are available for villas, apartments, and commercial properties alike.
Is service available in new communities and developments?
Yes, coverage extends to newer developments as well as established neighborhoods across the emirates we serve.
How do I find out if you cover my specific area?
Contact us with your location and we'll confirm availability for your area when you book.
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